Otherwise, all returns are at the member’s expense.īring the item(s) and order invoice to your local CG Exchange for a full refund or exchange. Returns of this nature can be shipped at the Coast Guard's expense. If t he UDC sent you the wrong item (size, type, or too many) or you received an item from the UDC in a damaged/defective condition, and it is a returnable item (see above), we can provide you faster service if you work with us directly vice going through the CG Exchange. Special Order items, unless they are not made to the specifications provided. If more than three months from date of invoice, even if not worn. Some examples could include: soiled/dirty/dusty, covered in animal fur, items with an odor from cologne or other sources, etc. Items determined by management to be in a non-issuable state. Items washed or altered (including tailoring) in any way. Members are expected to maintain a full and ready Sea Bag at all times. Shipments to most locations will arrive within 10-14 business days of payment.Įxpedited shipping is not authorized. Processed orders are picked up for shipment every morning. UDC aims to process all orders within 5 business days of payment. All packages are sent by USPS Priority Mail at no charge to the customer. The UDC is not responsible for abandoned packages. When placing an order online, please ensure your shipping address is accurate. If you are trying to purchase an item but your desired item or size is not available, you may add the item to your "wishlist" to receive an email notification when the item becomes available. The UDC system does not support back orders. Point of contact email and telephone number Please ensure that your order includes the following information: Please see details online at /CustomerAds/Page/CoastGuardĪuthorized purchasers may use for approved unit orders. Purchases of uniforms made with your Military Star Card qualify for 6 months No payment, No interest on military clothing purchases. Payment may be made with a personal credit card including Visa, Master Card, Discover, American Express or Military Star Card.
After ordering, please allow 10-14 business days for order receipt. Uniform purchases are shipped by USPS Priority Mail at no cost to you. You must create or sign in to your account at in order to see all available uniform items.īefore ordering any uniforms or uniform items, please review the USCG Uniform Regulations Manual. Merchant Marine Academy Graduates (Commissioned into the U.S. Navy Chaplains and Public Health Service personnel assigned to the U.S. Merchandise purchases can only be made by authorized Coast Guard, NOAA, and Public Health Service personnel.
To find your closest CG Exchange, visit and enter your zip code into the "Store Locator" at the top of the screen. Authorized patrons may purchase uniforms inside any Coast Guard Exchange store or online at.